Category: Tips

eCommerce Customer Service

5 Tips to Impress Your Angry Customers

This is post 5 of 5 in the series “Improving Customer Service” (Click to expand) We all know that customer service plays a huge role in purchasing decisions, and is a key to retaining your customers and increasing customer lifetime value....

/ January 13, 2016
lifecycle emails

Engage eCommerce Customers through Lifecycle Emails

For many eCommerce stores, especially when you’re growing, a lot of effort goes into marketing to acquire new customers. This includes ads, promotions on other sites, website copy, videos, and more. Since you’re spending so many resources on customer acquisition,...

/ January 4, 2016
eCommerce Customer Service

8 eCommerce Customer Service Tips

This is post 4 of 5 in the series “Improving Customer Service” (Click to expand) Customer service is one of the essential elements of any successful business, including eCommerce stores. As more and more people shop online, great customer support can...

/ December 21, 2015

5 Tips for Marketing Your New Products

When you’re launching new products, a lot of time and effort is spent on developing these products and getting them added to your store. Typically, customers won’t find out about new products unless you have a marketing strategy specifically around...

/ December 7, 2015
Increase average order value Shopp

Increase Average Order Value with Shopp

This is post 2 of 2 in the series “Average Order Value” (Click to expand) We’re wrapping up our series on increasing average order value today, including details on how to increase average order value with Shopp. We’ll take a look...

/ September 7, 2015
Increase average order value wp ecommerce

Increase Average Order Value with WP eCommerce

This is post 1 of 2 in the series “Average Order Value” (Click to expand) Increasing your site’s traffic can be expensive — you may have to invest in advertising, partnerships, or content marketing. Likewise, optimizing your current traffic to improve...

/ September 2, 2015
WordPress Hosting

How Choosing WordPress Hosting is Like Choosing Your Apartment

Imagine for a minute that you live in a world where the only homes you can inhabit are apartment buildings. You have a choice as to what kind of apartment building you want to live in, but you must live...

/ August 3, 2015
Improve Customer Service with Phone Support

Improving Customer Service with Phone Support

This is post 3 of 5 in the series “Improving Customer Service” (Click to expand) If your eCommerce store is just starting out, chances are that you already offer email customer service (and hopefully take our advice to use something like...

/ July 13, 2015
Improving Customer Service

Improving Customer Service with Multichannel Communication

This is post 2 of 5 in the series “Improving Customer Service” (Click to expand) When shopping online, almost every customer expects to be able to email your store with any questions, as email is the most widely used communication method...

/ July 6, 2015
Market New Products

6 Strategies and Helpful Plugins to Market New Products

Launching new products in your store is always an exciting time, but the stress of wondering whether the product will be a success, will justify any costs in launching, or will solve your customers’ needs can be taxing. Fortunately, since...

/ June 24, 2015
Product Reviews Employee Badges

Improving Product Reviews: Add Employee Badges

If you could watch me shop online, you’d see that I’m crazy about reading product reviews. It doesn’t matter to me if I’m buying bath towels or a new TV. I’m almost ashamed of how much time I’ve spent reading...

/ April 13, 2015
Pricing Tables with WordPress

Create WordPress Pricing Tables within 6 Minutes

While many eCommerce shops have catalogs with hundreds, or even thousands, of products, there are lots of shops that provide a very limited product offering. There are also times where they have related products, from which customers will choose the...

/ March 30, 2015